May 12, 2015
Optima Health Selects Emmi Solutions as Member Engagement Partner
Enhancing Communications and Helping Members Stay Healthy
Chicago, IL – May 26, 2015 – Optima Health, a Virginia-based service of Sentara Healthcare, has selected Emmi Solutions, the leader in outcomes-driven patient and health plan member engagement, to address gaps in care and quality measures. Optima Health Medical Management and Quality Teams will leverage Emmi’s interactive web-based programs and automated, personalized call campaigns to improve care management for diabetes, asthma, low back pain and obstetrics among other chronic conditions.
“By partnering with Emmi, Optima Health is helping members to understand the value of preventive screenings and exams and teaching them the skills needed to self-manage their chronic conditions,” said Thomas Lundquist, M.D., MMM, FAAP, FACPE, Senior Vice President and Chief Medical Officer of Optima Health. “We’re passionate about providing the best member experience and leveraging the highest quality solutions available to boost preventative care treatments and support medical management.”
“Our expertly designed programs and calls help supplement the communications between members and their care teams while also tracking members’ engagement levels with our solutions,” added Devin Gross, CEO of Emmi Solutions. “This enables the Optima Health care management team to provide additional targeted outreach and support to the members who need it.”
Emmi® web-based programs utilize simple language and compelling visuals to make sense of complex medical information and provide reliable, repeatable information to people that they can review in the comfort of their own home. The interactive programs and call campaigns can be shared with a person’s circle of care, helping to support family members or care takers who may be involved with the individual’s wellness.
To learn more about Emmi Solutions, visit: www.emmisolutions.com
About Optima Health
Optima Health provides health insurance coverage to more than 450,000 members throughout Virginia. Optima Health demonstrates a passion for health through innovative wellness solutions, coverage options, and workplace and community outreach programs. For 17 consecutive years, Optima Health Plan has received National Committee for Quality Assurance (NCQA) accreditation for its commercial HMO/POS health plans and Medicaid HMO product. Our goal is to provide better health, to be easy to use and offer services that are a great value. To learn more about Optima Health, visit www.optimahealth.com.