September 30, 2016
When is a “bot” better for patients?
MedCity News — When is a “bot” better for patients?
Geri Lynn Baumblatt, Executive Director of Patient Engagement, discusses how increasingly complex healthcare messages can lead to shorter office visits and therefore less comprehension of important medical information. For example, according to Geri, one in four women experience post-traumatic stress disorder when they are diagnosed with breast cancer. Technology and automation can help deliver important messages that patients may miss after being overwhelmed by bad news. Read the full article here.