University Hospitals Health System and Emmi Solutions to Address Patient Engagement's Role in Healthcare's New Business Models at the 2015 Congress on Healthcare Leadership - Emmi

February 25, 2015

University Hospitals Health System and Emmi Solutions to Address Patient Engagement’s Role in Healthcare’s New Business Models at the 2015 Congress on Healthcare Leadership

CHICAGO, IL – Feb 25, 2015 At the American College of Healthcare Executive’s (ACHE) 2015 Congress on Healthcare Leadership, Emmi Solutions, the leader in outcomes-driven patient engagement, and University Hospitals (UH) in Cleveland, OH, will co-present best practices of patient engagement and resulting ROI set within the broader context of the healthcare industry’s shift towards a value-based system. The seminar, “Patient Engagement: Is it actually changing behavior?” will be co-presented by Ken Turner, vice president of Operational Effectiveness of UH, and Emmi Solutions CEO Devin Gross on Wednesday, March 18th from 10:45 a.m. – 12:15 p.m. and 2:15 – 3:45 p.m.

“In today’s market, it’s not sufficient to only provide a high-quality care experience; providers must also understand how to effectively motivate people to be proactive about their wellness,” said Mr. Turner. “From our work with Emmi over the past five years, we have proven results on how to connect with people, influence their health decisions and improve clinical outcomes at scale in a cost-effective way.”

“When building a patient engagement strategy, providers should utilize solutions that can demonstrate business impact using outcomes-related data,” added Mr. Gross. “Our presentation focuses on providing a clear framework of what works and how to measure results through third party patient satisfaction indicators like HCAHPS.”

The American College of Healthcare Executives is an international professional society of more than 40,000 executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE’s 2015 Congress on Healthcare Leadership is themed “Healthcare in Motion; Leadership Center Stage” and is taking place on March 16th – 19th in Chicago, IL. The event offers education on topics that further the society’s goal of supporting healthcare executives dedicated to improving healthcare delivery.

Emmi® interactive multimedia programs and call campaigns enhance doctor-patient relationships by providing understandable and actionable information at times the patient wishes to receive it. To learn more about Emmi Solutions, visit:

About University Hospitals
University Hospitals, the second largest employer in Northeast Ohio with 25,000 employees, serves the needs of patients through an integrated network of 15 hospitals, 29 outpatient health centers and primary care physician offices in 15 counties. At the core of our $3.5 billion health system is University Hospitals Case Medical Center, ranked among America’s 50 best hospitals by U.S. News & World Report in all 12 methodology-ranked specialties. The primary affiliate of Case Western Reserve University School of Medicine, UH Case Medical Center is home to some of the most prestigious clinical and research centers of excellence in the nation, including cancer, pediatrics, women’s health, orthopaedics, radiology, neuroscience, cardiology and cardiovascular surgery, digestive health, transplantation and genetics. Its main campus includes UH Rainbow Babies & Children’s Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women’s Hospital, Ohio’s only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center at Case Western Reserve University. For more information, go to