Want to Boost HCAHPS? Engage Patients - Emmi

July 29, 2015

Want to Boost HCAHPS? Engage Patients

Government Health IT — Much of the discussion around patient engagement focuses on the patients themselves, not the tactical upsides for healthcare organizations.

But hospitals that used multimedia patient engagement programs to educate and communicate with their patients report higher scores on HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). Read full article

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