It’s a phrase that’s often tossed around. But how often do we use it when we should? Plain language is communication your reader can understand immediately. It requires that readers be able to find what they need, understand what they find, and then use that information for their own benefit. It’s not enough for them to understand one sentence of text; it must all work together.
When we think about plain language, we often think about writing for websites, patient education materials, and forms. We spend hours are editing text to meet plain language guidelines and ensure our messages are clear. One area where I lack of focus on using plain language is social media.