Whitepaper: Healthy Bottom Line - Emmi

Patient Satisfaction: Engaging Patients Leads to a Healthy Bottom Line

Patient satisfaction is undeniably an important topic for America’s healthcare organizations. With the public availability of HCAHPS scores, healthcare organizations must focus on the patient experience simply to remain competitive. But what is the real value of improving patient satisfaction, and what steps can organizations take to improve their scores? This white paper examines the power of patient engagement to improve satisfaction and impact the bottom line.

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