Payers - Wolters Kluwer

Build relationships with your members

  • Promote preventive care
  • Expedite processes
  • Drive customer loyalty

With Emmi® interactive engagement solutions, payers and PBMs have the opportunity to reach out to individual patients and encourage them to make smart and cost-effective healthcare choices that can lead to improved outcomes. Through interactive multimedia and voice response programs that engage plan members at the right times on the devices they already own and use regularly, payers and PBMs can motivate compliance with preventive care recommendations and promote treatment and medication adherence to help reduce readmissions and the need for costly repeated care regimens.

How We Help

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Member Experience

Improve member satisfaction

Encourage shared decision making and self-management of conditions.

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Population health

Manage large populations and address gaps in care.

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Streamline Processes

Expedite and drive key processes, like pre-authorization, triage, and preventive screening scheduling.

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Patient Loyalty

Encourage loyalty, improve certain quality ratings scores and brand awareness with value-added content and personal connections.

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“Emmi delivers messages in standardized, consistent and comprehensive ways and, as a result, they change behaviors – it resonates, it makes sense.”

Michelle Buysee, RN, BSN

Director of Case & Disease Management, Priority Health

Ready to get started?

Get in touch, or watch a demo video.

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